How long does a Villa Membership run?
Twelve months, paid monthly. After that it continues month by month and can be cancelled at any time with one month's notice.
Can I pause the membership?
Yes, once a year for up to two months, for example during a longer absence. The minimum term is extended by the duration of the pause.
How does the Villa credit work?
In Performance and Signature you receive a monthly credit for treatments with the technologies of the Villa. It is applied at the prices of the price list, series prices included, and accumulates within the membership year.
What happens to sessions I do not use in a month?
Included Resets apply to the respective month and can be made up until the end of the following month. The Villa credit accumulates within the membership year and lapses at its end. A cash payout is excluded.
Can I change my level?
Upwards at any time from the next month. Downwards at the end of the minimum term. Just let us know.
What is the member price?
On all treatments not included in their level, members receive ten percent off the prices of the price list. The member price cannot be combined with promotions.
Do I need a first consultation before the membership?
Yes. Every membership begins with a first consultation and a VISIA Gen 7 skin analysis, 45 minutes. The fee is credited when the membership is concluded.
How do I pay?
Monthly in advance, by credit or debit card. No cash, no TWINT. We settle the details when you sign up.
What applies to cancellations?
As for all appointments at the Villa: cancellations and changes are possible up to 24 hours before the appointment, by telephone and by e-mail. Sessions cancelled later or not attended count as used. Exceptions apply in certified emergencies.
Is the membership transferable?
The membership is personal and not transferable. For gifts there is the gift voucher, just ask us.
How does the membership differ from the annual programme Progress?
Progress is a fixed programme with a single payment for twelve months. The membership runs monthly, includes Villa credit, annual plan and member benefits depending on the level, and continues after the first year.
What benefits do I have at AI Eyewear?
Personal advice, VIP fitting of the Even Realities glasses in the showroom at Zeltweg, as well as set-up and an introduction to the functions. AI Eyewear Zurich is an independent partner in the house.
What is R1 Longevity?
The Even R1 on request as part of your personal Villa accompaniment. It comprises the ring, sizing, set-up, personal onboarding, two structured data reviews a year and integration into your annual plan. Scope, term and price we define in the consultation. In Villa Signature the ring already belongs to it; Villa Essential stays without a ring. Everything about it on the page Even R1.
Can I get the ring without a membership?
Yes, with Villa R1 Start, one-off and without a subscription. It contains the ring, set-up, an introduction to the app, a 60-minute longevity consultation, the definition of your baseline and one follow-up after six to eight weeks. We name the price in the consultation.